Guarantees, Shipping & Return PoliciesGuaranteesWe guarantee all our products to be brand new and fully as described. Our picnic items are guaranteed to be free of defect for life. This does not include abuse or normal wear and tear. We ship no blemishes, seconds, or any inferior variations. We also guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this form...
Contact Us
All of our products are shipped within 1-2 business days. If your order is placed by noon (central time) it will usually ship the next day. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order or substitute a similar item or color choice. Return Policy We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. You must contact us for a return authorization before returning. All returns must be made within 30 days via insured parcel post or UPS to...
Durham Limited
Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 10% re-stocking fee will be applied towards your refund.
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